Shipping, Returns and Refunds

 Our rates are as follows:

Australia

• Orders over $40 FREE AUS SHIPPING (standard)
• Standard $7.50
• Express $11.95

Worldwide

We love our international customers as much as our Aussies. Our standard international postage rates are as follows:

• International orders over $100AUD FREE SHIPPING
• International $20 for orders below $100 (7-30 days)

How long until I will receive my goodies?

We aim to dispatch all orders within 24 hours of payment being processed, we do't want to keep you or your little one waiting for your items. 

If you require your order urgently, please let us know so we can have our little helpers get it out ASAP. 

For pre-order, the dispatch information will be detailed in the product description. 

Can I return an item?

We make every effort to ensure that our gorgeous products are accurately described and depicted on our website and media platforms so that what you see is exactly what you get.

In the unfortunate event that you are not happy with your purchase, we will happily provide a store credit if the items are received at our warehouse within 21 days of your purchase.

The items must be returned in their original condition, undamaged, unused, unaltered, with their original tags and packaging. 

The customer is responsible for the cost of posting the item back to us and any of our shipping costs from the original delivery will be deducted from the store credit.  

What if my product is faulty?

We have an extensive quality control process to ensure that only the best (and cutest) products make their way to you and your precious bub.

In the rare occasion that an item arrives to you damaged or faulty, firstly, let us apologise, this must have been very disappointing and is certainly not the experience we want you to have with our little store. 

In this instance, we will of course provide a refund to you. We will need to be notified of the fault within 24 hours of your receipt of the package. Please send us photos of the fault so that we are fully aware of what (sadly) went wrong.

If we are satisfied that you have received a faulty product, we will cover the cost of retuning the item to us and offer a refund, exchange or store credit - whatever suits you best. 

Items will not be accepted for return due to general wear.

If you have any questions, please contact us at hello.lauri@outlook.com